Achieve with employee engagement and retention

We are facing turbulent times in the working world. And it’s not surprising that the language we use to describe modern work life is changing just as quickly. Within just a few years we had to deal with all kinds of new buzzwords. Sometimes the influx of jargon seems overwhelming. Think about it: the big layoff, the big rehire, the big reset, the big stay, the quiet quit, the quiet layoff, the bare minimum on Monday. The list goes on.

What does this constant influx of workplace buzzwords actually tell us? Let’s take a closer look at this trend and what it means for organizational leaders…

Why so many buzzwords in the workplace?

Terms like Quiet Stopping, Loud Stopping and Quiet Hiring may sound catchy, but they are vague. Without clear, consistent definitions, employers struggle to develop related guidelines. Often these expressions are derived from established operational or technical terminology. But as their popularity spreads through mainstream media and social channels, the original meaning becomes distorted and diluted. Ultimately, these overhyped terms lose their value when people apply them in work-related contexts.

For example, a year into the pandemic, The Great Resignation emerged as a way to describe the enormous number of Americans who were voluntarily leaving their jobs. At the same time, the concept of Quiet Quitting gained momentum, challenging the prevailing hustle culture that placed work above all else. These terms sparked a barrage of commentary about declining employee engagement among American workers and its underlying causes.

Subsequently, terms like The Great Rehire and The Great Reshuffle emerged to describe employers’ intense hiring efforts in 2022. They also indicated broader talent mobility as workers returned to the workforce after The Great Resignation.

The problem with buzzwords

Because buzzwords do not adequately address fundamental work problems, relying heavily on these words poses serious challenges. Relying on the latest slogan to communicate can cause unintentional confusion. Worse, it can create distance between staff and managers who are grappling with the complexities of human behavior at work.

With all the jargon going around, it’s important to remember what really matters: employee retention and engagement. The success of any organization depends on the collective effort of individuals contributing to the shared mission. Understanding what inspires and motivates team members is key to cultivating a loyal, connected, and high-performing workforce.

But when leaders embrace the trendy jargon, they don’t realize that these terms typically come from disengaged, dissatisfied employees. But enlightened leaders know better. Instead of getting carried away with buzzwords, they dig deep into the root causes. They acknowledge any issues with engagement, retention or performance. And they work side by side with team members to solve these problems in a way that is supportive, transparent and inclusive.

Engagement and Retention: Say it like you mean it

Employee retention starts when employees are treated as valuable assets who deserve to work in an environment that cares about them and encourages their professional growth. Happy, engaged employees want to do their best work. They are more productive and motivated to help their organization succeed.

Moving the engagement and retention meter isn’t quick or easy, but it’s worth the effort. This is why. Consistently appreciating and recognizing employee contributions promotes engagement, loyalty and productivity. This in turn improves job satisfaction, organizational performance and overall employee retention.

According to Gallup, companies with a high percentage of engaged employees consistently outperform their competitors. Furthermore, actively engaged employees are less likely to look for a new job or be open to other vacancies. In contrast, low-involvement organizations see employee turnover rates 18%-43% higher than their high-involvement counterparts.

Bottom line: strong employee engagement naturally drives retention. This is why the most sought-after employers prioritize retention. So if you want to attract top talent who will drive long-term business success, don’t worry about chasing buzzwords. Instead, put retention at the heart of your people strategy.

6 steps to go beyond buzzwords

Because retention is complex, it can be challenging to navigate alone. An experienced talent consultant can help understand any workforce issues and develop effective strategies to address these challenges. As an independent source of expertise and advice, consultants can respond to the unique needs of each organization. Here’s a useful framework:

1. Identify and prioritize key issues

Talent consultants are adept at conducting comprehensive, unbiased organizational assessments. By using data-driven methods such as the Predictive Index platform, they can analyze and evaluate the current state of an organization. This helps them identify areas for improvement and define action plans to increase engagement and drive growth.

2. Develop customized solutions

Each organization has its own specific cultural and operational footprint. Defining this is the core task of a talent consultant. By thoroughly analyzing assessment results and other organizational data, they can identify patterns of disengagement and propose multifaceted approaches that address underlying organizational issues.

3. Prioritize growth opportunities

Many leaders understand the need to develop talent, but aren’t sure how to paint the ideal roadmap. Consultants are skilled at defining and implementing talent development programs focused on critical capabilities and growth paths. They also educate organizations about the importance of the employee life cycle and strategies that support engagement and satisfaction at all stages of the relationship. Together, these solutions enable employees to continuously improve their skills, gain new knowledge and advance their careers within the organization.

4. Build a culture of appreciation

Talent consultants understand the critical role recognition plays in employee engagement. They can help improve existing recognition programs and implement appreciation practices that promote a supportive work environment. Using feedback tools such as employee engagement surveys, pulse surveys, and one-on-one meetings, consultants can ensure employees feel valued and their voices are heard throughout the organization.

5. Monitor and evaluate

Talent consultants recognize that employee retention and engagement require continuous attention and improvement and can establish metrics and feedback mechanisms to assess the impact of their initiatives. By regularly discussing progress, challenges and achievements based on clear expectations, they can adapt and improve strategies. They can also use data analytics to track success and continually make appropriate adjustments.

6. Record signals from outside your walls

Talent consultants can help employers leverage social media platforms such as Instagram, LinkedIn and TikTok to gain valuable insights into broader employee sentiment. For example, on TikTok, they can follow popular hashtags like #worktok or #careertok to gain real-time insights, stay up to date on the latest workforce trends, and incorporate this information into recommended action plans.

Going beyond buzzwords

For more than five years, buzzwords have been sucking more and more oxygen out of workplace conversations. But this verbal shorthand doesn’t do much to promote employee engagement, retention, or organizational performance. All this noise is holding employers back.

Yet high-performing organizations realize what it takes to attract top talent and retain their most valuable employees. It requires a comprehensive understanding of the factors that drive employee engagement, satisfaction and retention, along with a work environment that cultivates competence, satisfaction, productivity and performance.

Talent consultants recognize that employee retention is critical to the success of a modern business and are willing to leverage data-driven analytics to optimize engagement throughout the employee lifecycle. With a dynamic, customized roadmap, organizations can more effectively attract, motivate and retain top performers, no matter what the next buzzing trend in the workplace.

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